Refund policy
30 days. No questions asked.
We're proud of what we build, and we stand behind it. If your LidSkulls product isn't right for you for any reason, you have 30 days from the day you receive it to send it back for a full refund.
Eligibility
To qualify for a return, the item must be:
- Returned within 30 days of delivery
- Undamaged
- Sent back in its original packaging
That's it. No receipt hunting and no explanation needed.
How to return
Every order ships with a prepaid return label already in the box. To return your item:
- Pack it in its original packaging.
- Attach the prepaid return label.
- Drop it off with the carrier.
You're welcome to email us at support@lidskulls.com to let us know it's on the way, but you don't have to.
Lost the label? Email support@lidskulls.com and we'll send you a new one.
Damages and issues
Please inspect your order when it arrives. If your item is defective, damaged in shipping, or not what you ordered, contact us right away at support@lidskulls.com and we'll make it right.
Refunds
Once we receive your return and confirm it's undamaged, we'll refund you to your original payment method within 10 business days. Your bank or card company may take a few extra days to post it. If more than 15 business days have passed since we received your return, contact us at support@lidskulls.com.
Questions
Reach us anytime at support@lidskulls.com.
LidSkulls
836 Country Club Dr.
Stansbury Park, UT 84074